utsourced (see IVASS’s Regulation 38/2018).
As long as InsurTechs qualify as insurance intermediaries (e.g. brokers or agents), those firms are entitled to carry out business locally only upon enrollment with the IVASS’s Insurance and Reinsurance Intermediaries Register. As such, InsurTech firms are required to comply with specific conduct rules relating to the distribution of insurance products which were recently enacted following the implementation of the Insurance Distribution Directive EU 2016/97 (see IVASS’s Regulation 40/2018).
Additional comments regarding the legal situation for InsurTech-services or what InsurTech’s must be aware of in this business area
The use of FinTech services (especially IoT) by established insurance companies is becoming increasingly widespread among the local players. The most common means for insurers to benefit from FinTech are outsourcing tech-related services to leading IT providers or partnering with innovative digital start-ups. Normally, the aims of the use of IoT in particular are enhanced risk management by insurance companies and superior customer experience.
IoT, indeed, allows the offer of more customised products, lowering the premiums paid in connection to positive behaviors, which are detected by the IoT device.
Such mechanisms might be, however, critical from a customer protection perspective, as well as regarding cyber risks. It is worth noting that the last IVASS’s Annual Report considers cyber and InsurTech risks as ones of the most relevant to Italian insurers.
As for new regulatory paths, IVASS is reportedly working on a specific insurance Alternative Dispute Resolution scheme aimed at increasing insureds’ protection, as mentioned under the IVASS’s 2020 Strategic Plan.
Economic conditions
Market size for InsurTech-services and biggest companies in this business area
InsurTech services are commonly offered by several insurance companies, often by means of outsourcing, and by a few startups. IoT as well as smart contract systems are used in the non-life sector and especially in the accident&health and travel, and motor liability coverage.
The biggest local player is “PrimaAssicurazioni” an insurance agency platform.
Additional comments regarding the economic situation for InsurTech-services or what InsurTech’s must be aware of in this business area
N/A.