9:00am - 9:15am
Conference Welcome & Introductions
Gaylen Knack, Americas Regional Chair, Multilaw
Fosters, Saint Lucia
9:15am - 10:00am
Regional Referrals Analysis
A deep-dive into referral data across the region to identify key trends and areas for potential growth
10:00am - 10:45am
Increasing Engagement
Practical steps to achieve wider engagement within member firms
10:45am - 11:15am
Coffee Break
11:15am - 12:15pm
Strategic Growth for Member Firms
Key considerations for a successful merger
How to recruit, retain, and manage top talent
Panelists: Joanne Vengadesan, Penningtons Manches Cooper; Anthony Nasharr, Polsinelli; Jose-Rafael Bustamante, Bustamante Fabara; Catie Bitzan Amundsen, Lathrop GPM
12:15pm - 12:30pm
Charity Presentation
The Rotary Club of Gros Islet
12:30pm - 1:30pm
Buffet Lunch
Gourmet Marche Restaurant
1:30pm - 2:30pm
KEYNOTE
Ditching the billable hour - a bitter pill for law firms to swallow but can adding more value help find the sweet spot?
Justin Ergler, Director, Alternative Fee Intelligence and Analytics at GlaxoSmithKline (GSK)
Justin will take us through the GSK story of how and why they ditched the billable hour and what models replaced it; how important competitive pricing is versus other selection criteria; How GSK source their external law firms; How pricing works across multiple countries; and the importance of efficiency and technology in law firms.
Justin's biography
2:30pm - 2:45pm
Coffee Break
2:45pm - 3:30pm
Facilitated Group Discussion
Drawing on the themes that have emerged from Justin's discussion, How would all this work for your firm?
3:30pm - 7:00pm
Delegate Free Time
7:00pm
Dinner at Hunters Steakhouse
Please be aware that the dinner reservation is 7.00pm and delegates should arrive at the restaurant for this time.
Location: Hunters Steakhouse Restaurant
Dress code: Evening Casual